In Focus

Five potential shopping trends in 2022

IGD also analysed how Omicron shook up Christmas shopping.
2 days ago

Five potential shopping trends in 2022

IGD also analysed how Omicron shook up Christmas shopping.
2 days ago

Papa John’s inks deal to open over 1,300 stores in China by 2040

The franchisee development agreement is the biggest in the pizza chain’s history.

No such thing as too much coffee? Gen Z most likely to disagree, study says

Further analysis from YouGov also shows that Brits do most of their drinking at home or work.

2021: Year in Review

We look back at the highs and lows of the British multi-site restaurant industry these past twelve months.

Staffing crisis “damaging” customer experience in QSR

59% of team members also admitted that customer experience is suffering in their venue due to lack of staff.

Amidst labour shortages, QSR customers are expecting more from staff

48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.

Delivery, takeaway sales slow in October as dine-in confidence builds 

At-home sales, however, are still 98% higher than 2019 levels.

Pizza Hut Delivery expands to petrol stations with EG Group franchise deal 

The partnership will see EG Group franchise eight new trial stores, creating about 90 jobs.

Shopper confidence falls anew in October

Consumers are increasingly focusing on saving money, IGD says.

Nearly one in five Brits to eat veggie, vegan this Christmas: Deliveroo survey

The food delivery firm reported 105% growth in vegan orders year-on-year.

A&W reaches deal to pilot Pret A Manger products in Canada

If the pilot is successful, A&W will be granted the exclusive rights to expand the Pret brand across the country.

Creams expands into Egypt with first int’l franchising deal

The agreement will result in 22 stores in the country over the next five years.

Optimism about future trading recovering despite major challenges: survey

Many of the respondents called for further Government help, including an extension on the VAT reduction, reform of business rates and business rates relief for 2022/23.

Restaurants, pubs enjoy high delivery, takeaway sales in August

Deliveries and takeaways accounted for 27% of managed operators’ total sales during the month.

Inflation seen in months ahead due to “chronic” labour shortages, “insufficient” stock

Some operators are already setting up their own central production kitchens to take pressure away from individual sites.